These Terms & Conditions govern your access to and use of the e999 platform, including all betting, casino, and gaming services available at e999.today. Please read them carefully before registering or placing any wager.
By accessing, registering on, or using any part of the e999 platform — including the website at e999.today, any associated mobile-optimised pages, and all games, betting markets, and account services — you ("the Player", "you", "your") agree to be legally bound by these Terms & Conditions in their entirety. These Terms constitute a binding agreement between you and e999.
If you do not agree with any part of these Terms, you must not use the e999 platform. Continued use of the platform following any update to these Terms constitutes your acceptance of the revised version. e999 reserves the right to update or revise these Terms at any time. Changes will be posted on this page with a revised effective date. It is your responsibility to review these Terms periodically.
These Terms should be read alongside the e999 Privacy Policy and the Responsible Gaming policy, which together form the complete agreement governing your use of the platform.
To register and use the e999 platform, you must meet all of the following eligibility requirements:
e999 reserves the right to request proof of age and identity at any time. Accounts found to belong to persons under the age of 18 will be immediately suspended, all winnings will be forfeited, and any deposited funds will be returned to the payment source after mandatory verification.
e999 serves players in Bangladesh. It is each player's sole responsibility to ensure that their use of the platform complies with any laws applicable to them in their jurisdiction. e999 makes no representation that the platform is lawful or appropriate for use in any specific location outside of those it serves.
To access betting and gaming services on e999, you must create a single registered account. During registration, you are required to provide accurate, current, and complete information including your full name, date of birth, email address, and preferred payment method details. Providing false or misleading information is a breach of these Terms and may result in immediate account termination and forfeiture of funds.
Each player is permitted to hold only one active e999 account. Creating duplicate accounts — whether using the same personal details, the same device, the same payment method, or different combinations of these — is strictly prohibited. e999 uses technical and manual verification to detect duplicate accounts. Where duplicates are identified, all such accounts may be suspended and winnings may be voided.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account details with any other person. e999 will not be liable for any loss or damage resulting from unauthorised access to your account where you have failed to keep your credentials secure.
If you believe your account has been accessed by an unauthorised party, you must contact e999 support immediately at [email protected]. e999 will investigate and may temporarily suspend your account pending resolution.
e999 operates a Know Your Customer (KYC) process. Before processing your first withdrawal or upon reaching certain deposit thresholds, you will be required to submit identity verification documents. Acceptable documents include a valid National Identity Card (NID), passport, or other government-issued photo identification. Proof of payment method ownership may also be required. Failure to complete KYC verification will result in withdrawal requests being held until documentation is provided.
e999 accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All deposits must be made using a payment method registered in your own name. Third-party deposits are not permitted under any circumstances. e999 reserves the right to refuse any deposit that cannot be verified as originating from the registered account holder.
Minimum and maximum deposit limits are displayed within your account at the point of transaction and may vary by payment method. e999 reserves the right to adjust these limits at any time. All deposit amounts are denominated in Bangladeshi Taka (৳/BDT).
Withdrawals may only be made to a payment account registered in the same name as the e999 account. You may not withdraw funds to a different person's bKash, Nagad, bank account, or any other payment instrument. e999 processes verified withdrawal requests as promptly as possible. For bKash and Nagad withdrawals by fully verified accounts, processing is typically completed within five minutes during normal operating hours. Bank transfer withdrawals may take up to three business days.
Funds deposited via a specific payment method may, at e999's discretion, be returned via the same method. Where a bonus has been credited to an account, withdrawal of bonus-related funds is subject to applicable wagering requirements as detailed in the relevant promotion terms. Deposits that have not been wagered at least once may be subject to an administration review before withdrawal is approved.
All transactions on e999 are conducted in Bangladeshi Taka (BDT). The ৳ symbol is used throughout the platform to denote amounts in BDT. e999 does not operate in any other currency. Any currency conversion fees charged by your bank or payment provider are your sole responsibility.
By confirming a bet on e999, you agree to the odds displayed at the time of placement. Once a bet is confirmed, it is final and cannot be changed or cancelled by the player except where e999 has specifically enabled a cash-out feature for that market. It is your responsibility to verify all bet details — match, market, selection, stake, and odds — before confirming.
e999 reserves the right to refuse any bet, in whole or in part, at its sole discretion without providing a reason. This right is exercised primarily to manage risk and to prevent abuse of pricing anomalies. Bets that have been accepted but later found to have been placed using manifestly incorrect odds (where the true odds were materially different) may be voided and the stake refunded.
Minimum and maximum stake amounts are set per market and per event. These limits are displayed at the time of bet placement. e999 may apply individual account-level stake limits where unusual betting patterns are detected.
If a sporting event is abandoned, cancelled, or postponed and not completed within 48 hours of the originally scheduled start time, all bets on that event will be voided and stakes refunded to players' accounts. Exceptions may apply for certain bet types — for example, in-play bets that have already been settled based on confirmed in-game events may not be refunded.
Bets are settled using official results from the relevant governing body — for example, the Bangladesh Cricket Board (BC B), the International Cricket Council (ICC), or the relevant football or sports federation. e999 will make reasonable efforts to settle bets promptly following the conclusion of an event. Where a result is disputed by the official governing body, settlement may be delayed pending the official outcome.
e999 offers promotional bonuses to eligible players from time to time. All bonuses are subject to specific terms and wagering requirements that will be stated clearly in the individual promotion. Where a conflict exists between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms take precedence.
Bonus funds credited to your account must be wagered a specified number of times before they or any associated winnings may be withdrawn. The applicable wagering multiplier, eligible game types, time limits, and minimum odds will be specified in the individual promotion. Bets placed on excluded markets or games do not count towards wagering requirements.
e999 reserves the right to withhold, void, or reclaim any bonus or winnings derived from bonus funds if there is evidence of bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim the same offer, using automated betting strategies designed to hedge bonus positions with minimal risk, or any other conduct e999 reasonably determines was not in the spirit of the promotion.
e999 may offer seasonal promotions timed around events significant to Bangladesh, including BPL fixtures, IPL, T20 World Cup matches, Eid celebrations, and Pohela Boishakh. These promotions are subject to their own terms and are available only to players who meet the stated eligibility criteria at the time of the promotion.
The following actions are strictly prohibited on the e999 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of account balance, and reporting to relevant authorities where required:
e999 is committed to promoting safe and responsible gambling. The platform provides a range of tools to help players maintain control over their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible directly within your account settings.
If you feel that your gambling is no longer a form of entertainment and is instead causing financial, emotional, or personal harm, we strongly encourage you to use these tools and to contact our support team. e999 will honour all self-exclusion requests immediately. Players who have self-excluded must not attempt to open a new account during the exclusion period; any account found to belong to a self-excluded player will be closed and funds returned.
For full guidance on responsible gambling resources available to players in Bangladesh, please visit our dedicated Responsible Gaming page. e999 is for adults aged 18 and above only. 18+ Only
All content on the e999 platform — including but not limited to the e999 brand name and logo, website design, page layouts, text, graphics, icons, game interfaces, and software — is the exclusive property of e999 or its licensed game providers and content partners. This content is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the e999 platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the e999 platform's content without prior written permission from e999.
Game content distributed through e999 — including titles from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — remains the intellectual property of the respective game providers. Use of such content is governed by the end-user licence terms of those providers in addition to these Terms.
e999 provides the platform on an "as is" and "as available" basis. While e999 makes every reasonable effort to ensure the platform operates reliably and without interruption, e999 does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.
To the fullest extent permitted by applicable law, e999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, or loss of goodwill — arising from your use of or inability to use the platform, even if e999 has been advised of the possibility of such damages.
e999's total aggregate liability to you for any claim arising from these Terms or your use of the platform shall not exceed the total amount you deposited into your e999 account in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
e999 collects, processes, and stores personal data in accordance with its Privacy Policy. By registering on e999, you consent to the collection and processing of your personal data as described in that policy. Personal data collected during registration and KYC verification is used for the purpose of account management, payment processing, fraud prevention, and regulatory compliance. e999 does not sell personal data to third parties.
All data transmitted between your device and the e999 platform is encrypted using SSL (Secure Sockets Layer) technology. e999 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
You may close your e999 account at any time by contacting the support team at [email protected]. Upon closure, any verified account balance remaining after the deduction of any outstanding bonus wagering obligations will be returned to you via your registered payment method.
e999 reserves the right to suspend or permanently close your account at any time and without prior notice if:
Upon termination of your account, your licence to use the platform is immediately revoked. Provisions of these Terms that by their nature should survive termination — including sections on intellectual property, limitation of liability, and prohibited conduct — will remain in force.
e999 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, e999 will make reasonable efforts to notify registered players via the email address associated with their account or via a notice displayed on the platform. The revised Terms will take effect from the date published on this page. Your continued use of the e999 platform after the effective date of any revised Terms constitutes your acceptance of those changes.
If you do not agree with an amendment to the Terms, you should stop using the platform and contact support to request account closure and return of your account balance.
If you have any questions about these Terms & Conditions, require clarification on any provision, or need to raise a dispute or complaint, please contact the e999 support team:
e999 operates a formal complaints procedure. If your initial support enquiry is not resolved to your satisfaction, you may escalate your complaint by requesting a formal review. Details of the escalation process will be provided by the support team upon request.
A quick-reference summary of the most important rules governing your e999 account.
e999 is strictly an adults-only platform. All players must be at least 18 years of age to register, deposit, and play. Age verification is mandatory before the first withdrawal is processed.
Each individual player may hold only one active e999 account. Duplicate accounts created to claim multiple bonuses or circumvent restrictions will be closed and all associated winnings voided.
All deposits and withdrawals must be made using payment methods registered in your own name. Third-party payment transactions are strictly forbidden. bKash, Nagad, Rocket, and Upay are the primary supported MFS channels.
Identity verification is required before your first withdrawal. Submit a valid National ID, passport, or government-issued photo ID. KYC protects your account from unauthorised access and ensures regulatory compliance.
All bonus funds are subject to wagering requirements before withdrawal. Attempting to abuse bonus offers — including creating multiple accounts or hedging bonus bets — results in immediate forfeiture of the bonus and associated winnings.
Players have access to deposit limits, session reminders, cooling-off periods, and full self-exclusion directly within their account settings. e999 will honour all self-exclusion requests immediately and without delay.
Visit our FAQ page for answers to common questions about deposits, withdrawals, account verification, bonuses, and game rules. Or log in to your e999 account to get started.
18+ only. Gambling involves financial risk. Please play responsibly.